We are dedicated to ensuring safe, healthy, and comfortable student housing - and we’ll quickly fix any problem that arises.
Our professional maintenance staff is on call Monday – Friday, 7:30 AM - 3 PM. For after-hour emergencies (heat, power, flooding, etc.) please call our 24/7 Emergency Answering Service at 315-773-6437.
For non-urgent requests, please follow the
link and submit the request on your personal online portal. If you have not yet created your personal online portal, please follow the link to do so, now. Maintenance requests will not be fulfilled via Email, phone call, or text message. All requests must come through your online portal account.